Terms of Service

Welcome to Xero. By registering an account to Xero you are entitled access to the platform.
Upon creating the account you also take the responsibility of agreeing to the platform’s Terms of Service and to abide by the guidelines below.
Failure to do so can lead to restrictions or denial of access on the platform with or without an explanation if possible.
You are responsible for reading and understanding the terms below as you are assumed, as the user, to know the expectations of the platform you are frequenting.
Ignorance is not an excuse for any infraction received. Please read all the contents below and understand what you are agreeing to.
These rules are subject to change in minor or major ways and an announcement is not guaranteed to be given.
Please be aware of these changes while reading and update your knowledge on the rules below frequently.
These rules are always open interpretation when necessary and it is also your responsibility to stay updated on it from here onward.
By accepting our terms of service, you also accept our privacy policy, which can be found here.

Platform Rules

The following rules / terms will be broken down into several sections pertaining to the area of the platform. There will be a “General Rules” section that will apply to the platform regardless of the area. There will also be individual rules for specific features such as “Newsfeed”, “Private Messaging”, and “Profiles”. Please read carefully as to avoid confusion between each area and understand that these are always up for interpretation. Bans will be judged based upon quality instead of quantity. Mild things will receive either a warning or a quick punishment with a short duration. This will occur regardless of your previous reprimands. Additionally, moderators will discuss what is best suited for something more severe or involves several users. If the team decides that you fail to take into consideration the wrongs of your actions time after time, this may result in substantial durations or permanent restrictions from our platform. These durations are also subject to change at any time.
We also want to stress that we are incapable of monitoring every little detail of the platform due to the mass amount of content. We are not responsible for what people post; they are user generated and we cannot prevent the content from being posted and it is our job to determine if it is appropriate or not afterwards. We enforce the rules to ensure that it is permitted. You post what you want to and are responsible for whatever it might be. Please be mature!

General Rules

The rules listed below apply to the platform in its entirety. They are applied to every section possible, including but not limited to profiles, Newsfeed, comments, etc. There are no exception for crossing these prohibitions and they will be enforced regardless of excuses.

Spamming

It is our job to ensure the platform is not subject to utterly useless and irrelevant messages that serve the sole purpose of annoying other users. Do not repeatedly post for the purpose of bumping Newsfeed, berating users with notifications, or lengthening the profile of a user pointlessly. Anything that comes from your username constantly will be judged accordingly.

Explicit Material

Off-topic material ill-suited for a general audience is not acceptable. Common examples include pornography or gore. The exception to this rule is directed towards player Profiles. You are permitted to post anything with the HIDE function as long as they are not categorized as actual pornography or gruesome material Since the HIDE function creates it as a private message only to be seen by you and the recipient, we will not intervene as strongly as we have in the past. There will be exceptions if we believe they hold ulterior motives, however. Please do not abuse this function.

We do not promote any nudity, porn, soft-porn, anything that would make our members uncomfortable.

Personal Content of Others

The posting of another person’s identity, personal information (this includes pictures and chat messages too), or works without their permission is not condoned. We expect you to respect the privacy and ownership of another person, and any usage of their content will result in proper punishment for the lack of it. You are permitted to post your own personal photos, information, and works on the platform as you please, but we cannot be held liable for the distribution of it beyond our platform. Post at your own risk!

Hack Exchanging

Discussing methods of obtaining hacks or conversations regarding in relation to hacks are prohibited. This includes talking about hacking in general, including hacker groups. We do not in any way support the spreading of such material or discussions and it will lead to a permanent ban regardless. This applies to everything on Xero, such as the newsfeed, messages, chat, comments and your personal profile description.

Staff Disrespecting

Speaking rudely to staff members will earn you an account termination, depending on the depth of the situation. Xero's staff is here to make sure your stay on Xero is pleasing. We may also note that deceiving a staff member using our support system (i.e. using edited images such as faked insults) is highly frowned upon and may result in harsh punishments. Failure in respecting the Staff Members will result in your account being banned, or award you with a harsher punishment if you're already being punished.

Advertisements

You are not allowed to advertise anything on Xero. This includes community servers and ends with raffles. It is also prohibited to distribute personal executables anywhere on our platform.

Illegal trading

We do not allow users to purchase or sell anything on Xero that is not directly offered by Xero.
This may include accounts, item codes, win rate boosting and similar services or goods.

Account Sharing

If another person that has used your account gets banned on another account, you may be banned for the same reason as a result.
Therefore we strongly advise against sharing your account. You make yourself liable for the actions of others in doing so.

Drugs & Alcoholic Content

This platform is open to all age groups and therefore we forbid it to share drugs or alcoholic content. Content like this will be immediately removed.

Begging

You are not allowed to beg for anything on Xero including views, accounts, premium items or anything else. Such content will be removed.

Naming

All names that can be chosen by the account owner must be appropriate and inoffensive.

Cheating, Hacking, Abusing Exploits

Cheating, hacking or abusing exploits is not allowed and will result in a permanent ban across all present and future accounts.
Usage of any third party tools granting the ability to read or manipulate memory are part of this category.

Multiclient

Starting multiple clients on one computer is forbidden and considered a third-party tool in most cases.
When using multiple clients on the same computer, all accounts involved will be permanently banned.

Macros

Usage of a gamebreaking form of macros can be punished with account and/or platform-wide bans.
These bans will start at 3 to 7 days and scale up to a total of 3 months of punishment if the offense is repeated.
Any attempt to evade a platform-wide ban will make the ban permanent.

Farming

Inactivity in non-friendly matches counts as farming and will result in a timed to permanent ban.
Similarly, event farming (such as challenges) is forbidden and will be punished with an event ban with severe durations.
You will no longer be able to participate in events for the specified duration when event banned.

Refunds

We do not offer refunds for the majority of transactions.
On a case-by-case basis we may consider a refund depending on the issue.
Any form of fraudulent activity (e.g. chargebacks) will be grounds for a permanent account and platform-wide ban.
A second chance upon closing cases may or may not be issued depending on the staff working your case and may come with additional punishment.

Political Discussions

This is a gaming platform and political discussions are not allowed and will immediately be removed.

Game rules

Not obeying clear game rules in a non-friendly match will result in a timed to permanent ban, for example:
– Suiciding or not killing people as chaser
– 'Jump', 'Chill' or 'Flirt' rooms

Suspicious Behavior

If you show suspicious behavior that matches with a report, you may be found guilty without further investigation.
An example for this is, if someone claims you stole their account and you then go on to admit you have done so, whether it be a joke or no joke, you will be found guilty.

Vote Kick

Any abuse of the votekick systems such as providing false reasons may result in a ban.

Newsfeed

The Newsfeed refers to both the post and their related comments. Due to the high traffic that can occur with this platform’s feature we must advise you away from poor behavior. Monitoring this feature can be very time-consuming for our moderators, so we ask that you please do them the courtesy of trying to show some when using it.

Repeat Posts

Refrain from posting multiple posts of the same content, whether it be text, picture, or video. In the event that you claim it was not intentional, you yourself are capable of deleting repeated posts and can still be held responsible if left alone. If you are struggling to do so, please contact a proper moderator for assistance if necessary.

Flame Wars

There is an abundant amount of flaming in this section. We will not tolerate this slandering the platform any longer. If you have personal issues with each other take it into privacy. Don’t use the Newsfeed to cause a dramatic fight for all to see. Keep it in privacy and don’t involve the entire community into your squabbles. We will not tolerate it.

“EZPZ” / ”Tooler” / ”Hacker” Posts

There are a lot of these, and so they shall be restrained. Posts like these can be considered harassment, and as such, they will be deleted if the person you are describing in them decides to report it as so. If you think someone is using illegitimate methods while playing the game and you have evidence, go report in a ticket instead of posting on here. It will do nothing. There is nothing wrong with trying to inform people, but do not make a public show out of it. It will always lead to arguing. Posting results of matches saying “ezpz” can also be classified as such and will follow in this regard. Don’t be a poor sport and try to trash talk people just for the fun of it. The only posts that are subject to exclusion from this are ones that are not directed towards a group or individual. We will know when someone is attempting to bypass this rule.

Post Pushing

Don't push your post with comments in order to stay on stop in the newsfeed. This is considered spamming and will be handled accordingly.

Deleted Posts

Don't create the post again if it was deleted. There is always a reason when your post got deleted. Think deeply about it and re-read the terms if you are not sure. You may also contact the Xero Support. Also don't create a post and ask publicly why your post got deleted. This is not the way to go.

Private Messaging

Private messages are just that: private. Staff cannot view them and we have no control over them. You are able to block users from private messaging.

Profiles

Much like private messaging, people are capable of deleting comments on their own profiles. You are capable of moderating content on your own profile and are expected to do so. You may contact a moderator to take control of situations that escalate out of control on your profile. This may include arguments on your profile or a user constantly spamming you.

Security

You are responsible for your own account. This includes but is not limited to choosing a safe password and keeping it private to yourself. We strongly recommend you stay from using passwords used on other platforms as well, as you are directly responsible for what happens to your account. None of the staff members will ask for your password, and there is no reason for anyone to ask you for it either.
We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure user information. Your password is stored securely, and it is unlikely you will lose your account through methods other than word of mouth. Data loss is also a very rare occurrence and everyone should be aware that such an event is not out of question no matter how unlikely. Your IP is logged for many actions for your own security in the case your account is compromised. We are not responsible for the loss of your account information.

Terms - Xero